Privacy Policy

At Amigos Alliance, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, submit a lead form, contact us via WhatsApp, or interact with our advertisements on platforms such as Google and Meta (Facebook & Instagram).

By using our website or services, you agree to the practices described in this policy.

Introduction

Amigos Alliance is a professional travel management company offering end-to-end travel solutions for leisure travelers, families, groups, and corporate clients. Our services include hotel bookings, flight bookings, tour packages, MICE, group travel, visa assistance, forex exchange, travel insurance, transportation services, and corporate travel solutions.

Information We Collect

We may collect the following personal information through website forms, WhatsApp, phone calls, emails, and advertising campaigns:

Name
Mobile number
Email address
Travel requirements and preferences
Passport and visa-related details (when required)
Company details (for corporate or MICE travel)
Payment-related information (processed securely via payment gateways)

We collect only the information necessary to provide our travel services.

Lead Collection via Ads & Forms

When you submit your details through:

Google Ads lead forms
Meta (Facebook / Instagram) lead forms
Website enquiry forms
WhatsApp chat or click-to-WhatsApp ads

Your information is used only to contact you regarding your travel enquiry, booking, or requested service. We do not misuse, rent, or sell your personal information to third parties.

How We Use Your Information

Your information is used for the following purposes:

Responding to enquiries generated via ads, website forms, or WhatsApp
Processing bookings for hotels, flights, tours, buses, taxis, and IRCTC tickets
Providing visa assistance and travel documentation
Managing MICE and group travel services
Offering travel insurance, forex exchange, and corporate gift cards
Sending booking confirmations, updates, and service-related communication
Improving customer service and internal operations
Complying with legal and regulatory requirements

Advertising & Analytics (Google & Meta Compliance)

We may use tools such as:

Google Ads
Meta Ads (Facebook & Instagram)
Google Analytics
Meta Pixel

These tools help us understand user interactions, improve ad performance, and deliver relevant travel offers. These platforms may collect data through cookies or similar technologies in accordance with their own privacy policies.

Amigos Alliance does not use this data for unlawful or misleading purposes.

Sharing of Information

To deliver travel services, your information may be shared with trusted partners such as:

Airlines, hotels, and tour operators
Transport providers (bus, taxi, rail)
Visa authorities and insurance providers
Forex partners and payment gateways

All partners are required to maintain confidentiality and data security.

WhatsApp Communication

When you contact us via WhatsApp, your communication and shared information are used only for customer support, enquiry handling, and booking-related communication. WhatsApp interactions are governed by WhatsApp’s own privacy policy.

Payment Security

All payments are processed through secure and certified payment gateways. Amigos Alliance does not store debit/credit card details or sensitive banking information on its servers.

Cookies Policy

Our website may use cookies to:

Improve website functionality
Track website traffic and user behavior
Enhance marketing and advertising performance

You can manage or disable cookies through your browser settings at any time.

Data Protection & Security

We take appropriate technical and administrative measures to protect your personal data from unauthorized access, misuse, or disclosure. While no digital platform is completely secure, we follow industry best practices to safeguard your information.

Data Retention

Personal data is retained only for as long as required to fulfill service obligations, advertising follow-ups, or legal requirements.

Your Rights

You have the right to:

Request access to your personal data
Request correction or update of your information
Opt out of promotional communication
Request deletion of your personal data (subject to legal requirements)

You may contact us anytime to exercise these rights.

Third-Party Websites

Our website may contain links to third-party websites. Amigos Alliance is not responsible for the privacy practices of these external sites.

Policy Updates

This Privacy Policy may be updated periodically. Any changes will be published on this page with an updated effective date.

Contact Information

For privacy-related questions or requests, please contact :
📧 Email: sales@amigosalliance.com | 📞 Phone: +91-9999-811-365